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Privacy Policy

Privacy Policy

This Privacy Policy explains how SailPeach Realty processes personal data in connection with this website and related real estate transaction services.

Terms of ServiceContact
Effective Date
As stated in this policy
Scope
All users of our services
Questions?
Contact

Data handling overview

How information is collected and how cookies are managed

01 · Collection

Personal Data We Collect

We may process identification and contact details, property search preferences, transaction and contract information, communication records, payment or billing details where relevant, and technical data such as device and usage information. In some cases, we may also process information needed to verify instructions, manage appointments, or support compliance checks connected with a property transaction.

The categories collected depend on the information needed to handle a real estate transaction or related inquiry.
02 · Sources

Sources of Personal Data

We receive personal data directly from you when you submit forms, communicate with us, or provide documents in connection with a property matter. We also collect data from your use of the website, from cookies and similar technologies, and from third parties involved in the transaction process, such as service providers, agents, or counterparties where this is necessary for the matter at hand.

Information is obtained from direct submissions, transaction activity, and limited technical collection.
03 · Cookies

Types of Cookies

We may use essential cookies to operate the site and maintain security, preference cookies to remember settings, and analytics cookies to understand how the site is used. Where applicable, cookies may be session-based or persistent. We do not rely on cookies for purposes that are not described in this policy.

Cookie use is limited to operational, preference, and analytics functions that support the site.
04 · Controls

Cookie Controls

We use standard cookie controls to manage non-essential cookies where required. You may block or delete cookies through your browser settings, and some browsers allow you to limit tracking or clear stored data. If certain cookies are disabled, parts of the site may not function as intended.

Cookie settings can usually be adjusted through browser controls and, where offered, on-site preference tools.
User Rights

Your Rights

Depending on your location and the applicable law, you may have rights to access, correct, delete, restrict, or object to certain processing of your personal data. You may also have rights related to consent and, in some cases, data portability. These rights are not absolute and may be limited by legal or contractual requirements.

Available rights depend on the legal basis and the nature of the processing.
Requests

Submitting Requests

To exercise a privacy right, please submit a clear request using the contact details in this policy and include enough information for us to identify the relevant data. We may ask for additional details to verify your identity or to understand the scope of the request. If a request cannot be fully granted, we will explain the reason where required by law.

Requests are reviewed case by case to confirm identity and determine the applicable legal response.
Data Retention

Data Retention

We keep personal data only for as long as needed for the relevant purpose, including the period required to manage inquiries, complete or document a transaction, meet legal retention duties, and address disputes or compliance checks. When data is no longer needed, we delete it or anonymize it unless a longer period is required by law.

Retention is based on the purpose of the record, legal obligations, and the need to resolve transaction-related matters.
Policy Updates

Policy Changes

If we make material changes, we will update the policy text on this page and may provide additional notice where appropriate. The version in effect is the one published at the time of your visit unless a later notice states otherwise.

We keep the policy under review and may revise it when our practices or legal obligations change.

Privacy Contact

Privacy email
[email protected]
Telephone
+43 669 159586
Mailing address
Lessach 14, 5575 Lessach
Privacy inquiries

Use the contact details below for questions about this policy or the handling of personal data.

Contact Page
GDPR
EU framework

GDPR Basis for Processing

Where GDPR applies, we process personal data on a lawful basis such as performance of a contract, compliance with legal obligations, legitimate interests, or consent where required. The applicable basis depends on the specific activity, including handling inquiries, supporting a transaction, maintaining the website, or meeting legal and recordkeeping duties.

Because SailPeach Realty operates in an EU context and serves users in Austria, GDPR applies to personal data processed in connection with this website where the regulation is applicable.

Reference framework
Regulation
General Data Protection Regulation (GDPR) - EUR-Lex
Supervisory Authority
Austrian Data Protection Authority (DSB)
This section concerns users whose data is protected by the GDPR.
GDPR Rights

Your GDPR Rights

Where GDPR applies, you may have the right to access your data, request rectification or erasure, restrict processing, object to processing based on legitimate interests, and request data portability in appropriate cases. If processing is based on consent, you may withdraw consent for future processing. You also have the right to lodge a complaint with the competent supervisory authority.

The rights described below apply subject to the conditions and limits set by the GDPR.

Purposes of Processing

We use personal data to respond to inquiries, assess property-related requests, manage communications, prepare and administer transaction steps, verify instructions, maintain records, improve site performance, secure the website, and comply with legal, accounting, and regulatory obligations. We may also use data to detect misuse, resolve disputes, and support internal administration connected with our services.

Processing is limited to what is necessary for the website and the transaction workflow.

Service Providers and Transaction Partners

We may share personal data with trusted service providers that support hosting, security, analytics, communications, document handling, payment processing, or transaction administration. In a real estate context, data may also be shared with agents, brokers, notaries, legal advisers, financial institutions, or other parties involved in the transaction where this is necessary to carry out the requested service.

Service providers receive only the data needed to perform their assigned functions.

Legal Disclosures

We may disclose personal data to courts, regulators, tax authorities, or other public bodies when required by law, to respond to lawful requests, or to protect our legal rights and interests. We may also share information where disclosure is necessary to prevent fraud, enforce agreements, or support a transaction that must be documented under applicable rules.

Disclosures to public authorities are limited to situations where a legal duty or valid request applies.